Information for all your questions about products or orders can be found here!

ORDERS

How do I return an item / my order?

I have received an incorrect item / order what do I do?

I have received a faulty item what do I do?

I need help with bra sizing and fit

Why is the pattern on my product different from what is advertised online?

What happens if part of my order is out of stock?

I've not received my confirmation email

My parcel is showing as delivered but I haven't received it

Can I cancel, amend or add products to my order?

I added the wrong delivery address

Payment

What payment methods do you accept?

When will my card be charged for my order?

How do I use discount / gift cards on the website?

What postage options do you offer?

I have lost my returns label / QR code

How long do refunds take?

What happens to my refund of my card is no longer in use?